Switch from Ticketlab to Ticketable

Ticketlab costs you nothing directly, but your buyers pay a sliding booking fee on every ticket — and it is heaviest on the cheap tickets grassroots promoters rely on. Moving to Ticketable removes that fee entirely and puts the money in your own account.

Why organisers move from Ticketlab

Kill the fee on cheap tickets. A sliding percentage means low-priced tickets carry the highest rate — exactly where your margin is thinnest. Ticketable charges no booking fee at any price point, so a £8 ticket costs your buyer £8.
Get paid before the doors open. Rather than waiting for a post-event settlement, payments land in your own Stripe account and pay out daily — so deposits, riders and venue costs are covered from ticket income as it comes in.
Wallet passes as standard. Every ticket adds to Apple Wallet and Google Wallet automatically, and is emailed as a printable PDF too — no extra module, no extra cost.

How to switch to Ticketable

Export your attendees. Download your existing customer list from Ticketlab so you can invite past buyers to your next event. Your audience is yours to keep.
Create your event on Ticketable. Set up the event, ticket types and capacity — it takes a few minutes, with no demo or sales call.
Connect your Stripe account. Link your own Stripe so payments land directly in your bank with daily payouts. Running a free event? You can publish without Stripe.
Publish and share. Go live, share your branded booking link, and check attendees in at the door with the free scanner app.

What you bring with you

The things that matter come with you: your audience (export your buyers and keep marketing to them), your branding (an organiser-themed booking page), and your money (paid directly into your own Stripe account, daily). There’s no contract and no minimum, so you can move one event at a time. For the full numbers, see the Ticketable vs Ticketlab comparison.

Frequently asked questions

Will my buyers notice the difference?

Yes, at checkout. The booking fee simply disappears — the price you advertise is the price they pay. For a grassroots gig where tickets are under £10, that fee was a meaningful share of the total.

Can I move mid-season?

Yes. There is no contract or minimum, so most promoters run their next event on Ticketable while existing Ticketlab events play out. You can switch at whatever pace suits your calendar.

Do I need my own Stripe account?

For paid tickets, yes — that is the point: the money is yours from the moment it is paid, not held by a platform. Connecting takes a few minutes, and free events can be published without Stripe at all.